Sunday, January 3, 2010

The Tow car story.

We traded our 5th wheel and Ford 350 diesel dually in on our
Alpha SeeYa motor home. The next step was to find a suitable
tow car. We shopped for days looking for the right car.
We were thrilled when the Honda Dealer produced a 2006 Jeep Liberty with low mileage. The salesman told us it was towable and all we would need was a tow package that would enable us to tow the Jeep behind our motor home. We negotiated the tow package into the sales price, paid the dealer and arranged to pick up the Jeep on January 1st. We were a little upset to find on "delivery day" that the car had not been detailed; there were dirty paper floor mats inside the Jeep and it was covered with Arizona dust. The salesman apologized and said we could bring it back another day to be cleaned. Now, this was not the worst of it....When we got back to the RV Bill got out the Jeep manual to find out what he had to do to hook up the tow package to the Jeep. There in big bold letters he read...DO NOT ATTEMPT TO TOW THIS VEHICLE. We immediately went back to the dealer and asked the sales manager for a replacement vehicle or our money back. He insisted that the vehicle was OK to tow because the company that had provided them with the Reis tow package had told him so. This, we told him, was not a good enough assurance for us. The manager simply shrugged his shoulders and said he could not help us.


Back at the RV dealership, we told our sad story to the service manager who advised us to go see his brother in law, the sales manager at the Ford dealership. Within an hour we were able to arrange just about an even trade for this adorable 2008 Toyota Yaris. Life is good and we have once again discovered there are a lot of really good people in it to offset the bad ones.

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